
Overview
Our range of Managed Services have been designed to complement your skills and resources and span from outsourcing to outasking of specific managed services. We ensure the resources you need - both people and tool sets - are in the right place at the right time and our goal is to help our you enhance security, whilest improving operational efficiency and demonstarting improvements in the service levels delivered.
When ever increasing demands are being placed upon your oganisations IT Operations, not all our clients can expect to have all the technical resource they need in-house. Increasingly clients rely upon a range of sophisticated external services to meet an organisations need for real time insight into key business application performance, protection against ever increasing security threat level and types and the evolving compliance and regulatory requirements providing additional challenges for your already over-stretched internal resource.
How we can help!
Our services are designed to be an extension of your IT team, freeing up you own in-house resources to concentrate on running your business critical services. Our monitoring and reporting services can be designed to meet your own unique challenges and customised to your requirements.
Our Services fall into 4 main areas:
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Infrastructure & Security Monitoring including Live Alerting & Reporting for Applications, Servers, Routers, Switches and Firewalls.
Providing: Availabilty & Performance Metrics, Continuose Configuration Change monitoring and reporting against Configuration and Asset Baselines and Policy Violations, Capacity Planning including detailed Traffic Summary and Network Behaviour Profile Analysis, Forensic Investigation and Root Cause Analysis and Risk & Vulnerability Insight. We also provide Managed Firewall and UTM Solutions.
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Compliance Automation including continuose assessment for PCI-DSS, NERC, HIPAA, ITIL, ISO 20000, ISO 27001, ISO 27002, GSi CoCo, SOX and Internal and External SLA's.
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Service and Support Management provides day-to-day support & maintenance including Service Desk, Desk Side, Hardware & Application Support and Data Protection Services.
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Consultancy Services including IT Service Management, Security Management, Network & Systems Design/Review, Business Continuity, Problem Investigation, Solution Evaluation and Training.
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