There is a growing need for IT Managers to focus more on business requirements and less on technology. This applies particularly to applications as they provide the majority of deployed business functionality.

Poor application performance is a problem with negative effects throughout a business, from reduced employee productivity to increased customer dissatisfaction and loss of business.

If an organisation is to achieve it business goals they need visibility of how their key business applications are performing. Only then can a proactive approach be taken to their end-to-end delivery, ensuring that new and changing requirements of the business can be met, and a quality service delivered to users that meets required SLA’s.